Snappel
Operational guide for photographers

Before sending the photos

Follow these guidelines before, during and after every shoot. They will help you shoot better, organise your files correctly and speed up selection, editing and delivery to the client.

01Before

Before the shoot

Prepare your gear, settings and file format before you start.

Always shoot in RAW

Every shoot must be captured directly in RAW format.

Do not shoot in JPEG, HEIC or other compressed formats, unless the team tells you otherwise.

RAW lets us keep the highest possible quality during selection, editing and final delivery to the client.

Arrive prepared

Before the shoot, check the time, meeting point, client name and session length.

Make sure you have a charged battery, enough storage and your gear ready.

If you have doubts about the location or the instructions received, ask before the shoot.

Check the basic settings

Before starting, quickly check your camera settings.

Above all, check RAW format, exposure, focus, white balance and free space on the card.

A few seconds of checking can prevent many problems later.

02During

During the shoot

Shoot carefully, guide the client and create truly usable material.

Watch focus and sharpness

During the shoot, make sure your subjects are always in focus and sharp.

Avoid blurry, out-of-focus photos or ones where the subject is too far away in the frame.

Before changing location or pose, quickly check that at least some shots are actually usable.

Avoid difficult backlight

Pay attention to the light before shooting.

Whenever possible, avoid situations where the subject is fully backlit, too dark or the sky is completely blown out.

If the location is very bright, look for a better angle, a softer area or a composition that keeps the face readable.

Keep photos straight and neat

Pay attention to framing.

Avoid heavily tilted photos, random crops, subjects too close to the edges or careless compositions.

Not every shot has to be perfect, but every photo needs a tidy, professional base.

Vary poses and framing

During the shoot, try to create variety.

Alternate vertical and horizontal shots, close-ups, half-body and full-body shots, candid and posed photos, details and views of the location.

This gives us more choice during selection and lets us deliver a more complete gallery to the client.

Guide the client

Don't just take pictures: help the client throughout the experience.

Give simple directions on poses, gaze, hand position and movement.

The client should feel looked after, relaxed and guided, even if they're not used to being photographed.

Create a great experience

Stay kind, professional and helpful.

Help the client feel at ease, suggest simple poses, pick beautiful spots in the location and make the experience enjoyable, not just technically correct.

A good experience increases client satisfaction and the chance of a positive review.

Check the result now and then

During the shoot, do quick checks on the camera display.

Above all check focus, exposure, open eyes, a clearly visible subject, no motion blur and correct framing.

It only takes a few seconds, but it can prevent many problems later.

Shoot enough, but with intent

Take enough photos to have room during selection, but avoid completely random or repetitive shots.

A good variety of usable photos is better than hundreds of nearly identical or technically weak files.

Adapt the shoot to the situation

Every shoot can be different.

If there are crowds, wind, low light, rain, delays or issues with the location, try to adapt and still find practical solutions.

If something affected the final result, mention it when you send the material.

03After

After the shoot

Select, organise and send your material in a tidy way.

Selection and files

Quick rough selection

Before sending the photos, make a quick rough selection and remove only the clearly unusable shots, for example:

  • blurry photos
  • motion-blurred photos
  • closed eyes
  • accidental shots
  • completely tilted photos
  • near-identical duplicates
  • test or useless shots

You don't need a precise photo-by-photo selection: just remove the objectively useless material.

Don't select too little

The rough selection should be quick and light.

Don't delete too many photos and don't send only the ones you think are perfect.

The team will make the final selection. You only remove objectively unusable shots.

Correctly oriented photos

Check that all photos already open the right way up before sending.

If you shot with the camera rotated, make sure the files still appear straight when opened.

Photos must not be rotated right, rotated left or upside down. If they look tilted or sideways, straighten them before uploading.

Original RAW files

Always upload the original RAW files generated directly by the camera.

Do not send compressed or altered versions:

  • compressed JPEGs
  • screenshots
  • files exported from WhatsApp
  • files already edited or retouched

No editing before sending

Do not apply editing, filters or presets before sending, unless the team tells you otherwise.

Send the files straight out of camera: the team will handle all post-production.

How many photos to send

How many photos to send

Package

Essential

Duration

20 minutes

Final photos for the client

15

RAW photos to send

approx. 30–50

Package

Plus

Duration

40 minutes

Final photos for the client

30

RAW photos to send

approx. 50–70

Package

Elite

Duration

60 minutes

Final photos for the client

50

RAW photos to send

approx. 70–100

Package

Ultimate

Duration

90 minutes

Final photos for the client

75

RAW photos to send

approx. 100–130

These numbers are indicative and serve as a practical reference for selection and editing.

If you have more genuinely usable photos, feel free to send them. But avoid uploading all unfiltered material: first remove the clearly unusable shots.

Folder and link

One link per shoot

For each shoot, send a single link via WeTransfer or a similar service, containing all the material for that session.

Do not send two or more separate links for the same shoot, except in exceptional cases agreed beforehand.

One tidy folder

Inside the link, put all the material in a single tidy folder.

Avoid scattered files, confusing folders or material split across several places.

Standard folder name

Name the folder using this format:

City_Time_ClientName

Example:

Milan_09-00_Giulio

The time must always be the start time of the shoot.

If you don't know or don't remember the client's name, use only city and time:

Milan_09-00

This lets us recognise every shoot quickly, especially when there are several sessions in the same city on the same day.

One shoot per upload

Each upload must contain only the photos of one specific shoot.

Do not mix several clients, sessions or shoots in the same link.

Sending and final checks

Send as soon as possible

After the shoot, upload and send the material as soon as possible, ideally the same day.

This lets us speed up selection, editing and delivery to the client.

Check the link

Before sending the link, make sure it is correct, complete and accessible.

Make sure the upload has finished and all the material is there, so we avoid delays or download problems.

Add useful notes

Notes are not mandatory.

When you send the folder link, you can add a short message only if there is something specific to report.

For example:

  • delays
  • rain
  • low light
  • very crowded location
  • special client requests
  • any problems during the shoot

If the shoot went normally and there's nothing relevant to add, no extra notes are needed.

Important

These guidelines help us work better, reduce mistakes and deliver photos to clients faster.

We therefore ask you to always follow them, to keep the workflow simple, tidy and professional.